Terms & Conditions
Hazelshould Drums & Cymbals reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Site or any part thereof with or without notice. You agree that Hazelshould Drums & Cymbals will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Site.
Accuracy of Content and Pricing Information:
Because prices, product descriptions and availability can change quickly, Hazelshould Drums & Cymbals does not warrant the accuracy or completeness of the information provided on the Site. Also, Hazelshould Drums & Cymbals may make changes to the information contained herein, including to the products and prices described in the site, at any time, without prior notice to you (including after you have submitted your order). Information at this Site is periodically updated, but it may not be current or complete at the moment you visit this Site and may contain errors or inaccuracies. In no event shall Hazelshould Drums & Cymbals or its service or product providers be liable to you in any manner whatsoever for any decision made by you, or for any act or failure to act by you, in reliance upon information provided at this Site. If a product you purchase does not match the description on the Site, as your sole and exclusive remedy you may return the product, unused, to Hazelshould Drums & Cymbals and exchange it for a different item or receive in-store credit.
Most orders ship within 24 hours of order date
Shipping insurance is included unless specified otherwise
USPS (duties & tariffs collected upon delivery)
* Hazelshould Drums & Cymbals is not responsible for additional duties, taxes or tariffs
All international orders may be subject to import taxes, tariffs, and brokerage fees in addition to the order total. For more information about these fees, please contact your local customs office. International orders require full payment before the shipment is made. For correct shipping quotes, we also require a correct, full shipping address.
If for any reason you are not totally satisfied with your purchase, you may return the item in the original packaging with all accessories, warranty cards, manuals, etc., and no sign of abuse or wear within 14 days from the date the merchandise was received.
- Items are to be returned with original sale receipt and original packing
- Items are to be returned in the original sale condition
- Damaged, lost or stolen goods are not eligible for refund
- Refunds are only available for item sale price
- Original & return shipping charges are not eligible for reimbursement without proof of damage
- Most refunds will be issued within 24 hours of Hazelshould Drums & Cymbals receiving the returned items
Call us at 216-577-7552 to get the mailing address for returns.
Should your order arrive visibly damaged, do not accept delivery without carrier verification of the damage. Save all shipping containers or boxes and immediately contact Hazelshould Drums & Cymbals to receive return.
If a customer receives a shipment from Hazelshould Drums & Cymbals and then forwards the package(s) to a third party, Hazelshould Drums & Cymbals is in no way responsible for damages, lost goods, claims, or import fees of any kind.