Terms & Conditions

The Hazelshould Drums & Cymbals Web site at www.hazelshould.com (the "Site") is a copyrighted work belonging to Hazelshould Drums & Cymbals. Hazelshould grants you the right to use the Site subject to the terms and conditions of use ("Terms of Use") set forth below. PLEASE READ THESE TERMS OF USE CAREFULLY. BY ACCESSING THE SITE, OTHER THAN TO READ THESE TERMS OF USE FOR THE FIRST TIME, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS BELOW. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS, YOU MAY NOT ACCESS OR USE THIS SITE.

License:

Subject to these Terms of Use, Hazelshould grants you a limited, royalty-free license to view the materials contained on the Site (the "Materials") and make such copies only as may be incidentally created during your exercise of the foregoing through the normal operation of a commercially available web browser. You are not granted any right to use Hazelshould Drums & Cymbals trademarks, logos, or other marks, and all such items shall remain the exclusive property of Hazelshould Drums & Cymbals.

Modification:

Hazelshould Drums & Cymbals reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Site or any part thereof with or without notice. You agree that Hazelshould Drums & Cymbals will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Site.

Accuracy of Content and Pricing Information:

Because prices, product descriptions and availability can change quickly, Hazelshould Drums & Cymbals does not warrant the accuracy or completeness of the information provided on the Site. Also, Hazelshould Drums & Cymbals may make changes to the information contained herein, including to the products and prices described in the site, at any time, without prior notice to you (including after you have submitted your order). Information at this Site is periodically updated, but it may not be current or complete at the moment you visit this Site and may contain errors or inaccuracies. In no event shall Hazelshould Drums & Cymbals or its service or product providers be liable to you in any manner whatsoever for any decision made by you, or for any act or failure to act by you, in reliance upon information provided at this Site. If a product you purchase does not match the description on the Site, as your sole and exclusive remedy you may return the product, unused, to Hazelshould Drums & Cymbals and exchange it for a different item or receive in-store credit.

Domestic Shipping

FedEx

Most orders ship within 24 hours of order date
Shipping insurance is included unless specified otherwise

International Shipping

USPS (duties & tariffs collected upon delivery)

* Hazelshould Drums & Cymbals is not responsible for additional duties, taxes or tariffs
All international orders may be subject to import taxes, tariffs, and brokerage fees in addition to the order total. For more information about these fees, please contact your local customs office. International orders require full payment before the shipment is made. For correct shipping quotes, we also require a correct, full shipping address.

Returns

If for any reason you are not totally satisfied with your purchase you may return the item in the original packaging with all accessories, warranty cards, manuals, etc., and no sign of abuse or wear.  The item must be received by Hazelshould within 14 days of the delivery date.  Please email to inform us of any returning items with the tracking number so we can be on the look out for your return.

  • Items are to be returned with original packing
  • Items are to be returned in the original sale condition
  • Damaged, lost or stolen goods are not eligible for refund
  • Refunds are only available for item sale price
  • Original & return shipping charges are not eligible for reimbursement without proof of damage
  • Most refunds will be issued within 24 hours of Hazelshould Drums & Cymbals receiving the returned items

Send email requests to hazelshoulddrum@yahoo.com to get the mailing address for returns.

CLAIMS

Should your order arrive visibly damaged, do not accept delivery without carrier verification of the damage. Save all shipping containers or boxes and immediately contact Hazelshould Drums & Cymbals to receive return.

If a customer receives a shipment from Hazelshould Drums & Cymbals and then forwards the package(s) to a third party, Hazelshould Drums & Cymbals is in no way responsible for damages, lost goods, claims, or import fees of any kind.

Hazelshould is in no way an authorized dealer of any brand and offers no warantee of any kind on any items. 

It is incumbent on the buyer to report any instances of damage immediately upon receiving their package.  Any delay in reporting damage to Hazelshould Drums & Cymbals may void the offered return policy.

SOUNDFILES

Soundfiles are recorded of the exact cymbal for sale with a stereo overhead mic, neither compression nor equalization is applied to the recording.  The sound/tone of a drum or cymbal will change from room to room, stick to stick, and player to player.  Hazelshould makes no warranty that a drum or cymbal will sound exactly the same in your playing space as it does on the soundfile.  Any returns requested due to a drum or cymbal sounding different than on the soundfile will be for the purchase price only, the buyer is responsible for all shipping charges if they are unhappy with the sound.